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The regulations present are to establish the rules that regulate the reservation conditions of the users of this website, www.oneibizasuites.com, belonging to Maryplaya II, with NIF: B07941628 (hereinafter, Hotel Lago Dorado) based in C/ Journalist Francisco Escanelles, 20 – 07800 Ibiza, Spain,
phone(+34) 971 32 22 67
Hotel Lago Dorado uses the website www.hotellagodorado.com for information and services of personnel related to our community, such as online reservations for rooms and additional services, trying to improve the commercial relationship we have with our clients and the efficient management of requests and online reservations that are made under our systems.
How do I book at Hotel Lago Dordo?
We have a system that in 4 simple steps you can make an easy and quick reservation whenever you want - 24 hours a day, 7 days a week. The first thing is to consult the availability and then easily fill out the desired fields so that the reservation is made until you reach the payment gateway where the operation or the shipment of your credit card is carried out so that it is paid manually by our reservations department.
How are my operations protected at Hotel Lago Dorado?
The security of your credit card is our primary concern, that is why we have the security of a bank, that is, our operations are carried out through a payment gateway and the largest security systems that exist on the network. Our reservation system is under 128-bit encrypted connection. We accept Visa and MasterCard cards. Any fraudulent use of the card that is detected in any reservation will automatically go to null.
Can I directly contact Hotel Lago Dorado to make a reservation?
Yes, of course, we have several ways you can formalize a reservation that is not online:
- Phone:(+34) 971 32 22 67
- Email: reservas@hotellagodorado.com
Entry/output log:
ENTRY:The international standard procedure regulates the availability of a room or an apartment from noon on the day of arrival. In the case of hotels and groups of small apartments, the room can be evicted at noon, so you will need to be cleaned and may not be ready for the next arrival until around 3:00 p.m. Keep this in mind if your arrival is planned before noon.
Output:You will also have to vacate your room around 12:00 noon on the day of departure. This is especially important if your return flight is at night and you have no plans to leave your hotel/apartment until late in the afternoon or maybe after midnight. It may come at dawn and take up your room immediately. This already counts as your first night. On the day of departure you may have to wait long before you march from the complex to the airport.
When will the payment be made?
The time it takes to process and upload it to your card varies from country to country. It may take 5 days before it appears on your account. Rest of payment on the day of arrival at the establishment.
What is the cancellation policy?
1.- The cancellation of the reservation will give the right to Hotel Lago Dorado to retain the following percentage of the signal or advance required when making the reservation:
a) 100% of the amount of the first night will be charged if it is canceled three days before arrival at the establishment.
as established in the Order of September 15, 1978 on the regime of prices and reservations in accommodation. (BOE September 20).
All cancellations will be received by email.
Please send an email to the establishment in which you clearly state your reference number that appears on the reservation and that is included in the confirmation email. Your cancellation will require our written confirmation by email. - Email: reservas@hotellagodorado.com
Thank you very much for trusting us, we will be happy to assist you.
Reservation Department Hotel Lago Dorado - Formentera...Welcome!!!